topic Arlo Ultra Camera tinted(hue) red / pink/ purple in Arlo

Arlo Ultra Camera tinted(hue) red / pink/ purple

FannyWong — Sat, 10 Dec 2022 17:08:50 GMT

Please see the link for the defect.

https://imgur.com/a/ZdEuyRV

May I know if anyone knows how to fix it?

I added and removed the camera a few times, unplugged the battery, and inserted it a few times.

However, the situation still exists.

Bought on May 27, 2020
Product support window closed on Jun 9, 2022

#arloultra

Re: Arlo Ultra Camera tinted(hue) red / pink/ purple

jguerdat — Sun, 11 Dec 2022 15:59:56 GMT

Put the camera in a different location (your home) to see if the cast still occurs. If not, it's a function of the colors in the hallway. Otherwise it's likely the IR filter stuck (you can try moderately tapping the camera with your hand as well as reinserting the battery several times).