topic Re: I have 2 arlow systems in Arlo

I have 2 arlo systems Can I combine those 2 subscriptions?

Brians1590 — Tue, 29 Nov 2022 00:48:51 GMT

I have two arlo systems. One in Wisconsin home. second in Florida home. Can I combine those 2 subscriptions?

Re: I have 2 arlow systems

StephenB — Fri, 25 Nov 2022 14:37:07 GMT

@Brians1590 wrote:

I have two arlo systems. One in Wisconsin home. second in Florida home. Can I combine those 2 subscriptions?

If you put all the devices into one account, then one Arlo Secure subscription would cover both locations.

Re: I have 2 arlow systems

Brians1590 — Fri, 25 Nov 2022 15:31:20 GMT

How do I get all my devices into one account?

Re: I have 2 arlow systems

jguerdat — Fri, 25 Nov 2022 15:38:05 GMT

The best way is to remove all devices from one account and set them up in the other. Otherwise, your only option is to use Settings, Grant Access from one account to the other's email address, selecting all cameras so everything shows up in one account. It's not the same as actually having all in the same account but it's close.

If you choose to remove and reinstall into one account, use the account that's currently remote to you as the one to add everything to. That way you have direct access to the hardware so you can easily set things back up without having to travel.

Re: I have 2 arlow systems

StephenB — Fri, 25 Nov 2022 16:06:59 GMT

@jguerdat wrote:

The best way is to remove all devices from one account and set them up in the other.

...

use the account that's currently remote to you as the one to add everything to. That way you have direct access to the hardware so you can easily set things back up without having to travel.

@Brians1590: Since the goal is to have one subscription, this is the only way.