https://community.arlo.com/t5/Arlo/Camera-appearing-offline/m-p/1886791#M84172 <P>Arlo cameras were working fine for months. Suddenly one camera go off line. When checking camera all cameras suddenly went out. I could never get smart hub back up in the Arlo app. Front light is blue but will not connect. Tried factory reset and still will not connect. Any suggestions.</P> Mon, 28 Nov 2022 23:50:11 GMT Obasi 2022-11-28T23:50:11Z https://community.arlo.com/t5/Arlo/Camera-appearing-offline/m-p/1886791#M84172 <P>Arlo cameras were working fine for months. Suddenly one camera go off line. When checking camera all cameras suddenly went out. I could never get smart hub back up in the Arlo app. Front light is blue but will not connect. Tried factory reset and still will not connect. Any suggestions.</P> Mon, 28 Nov 2022 23:50:11 GMT https://community.arlo.com/t5/Arlo/Camera-appearing-offline/m-p/1886791#M84172 Obasi 2022-11-28T23:50:11Z https://community.arlo.com/t5/Arlo/Camera-appearing-offline/m-p/1886809#M84177 <P>A factory reset requires that 1) you hold the reset button for &gt;10 seconds until the LED starts flashing amber and 2) you remove all devices from your account and start fresh, as if you just bought it. Have you done both things?</P> Fri, 25 Nov 2022 15:18:20 GMT https://community.arlo.com/t5/Arlo/Camera-appearing-offline/m-p/1886809#M84177 jguerdat 2022-11-25T15:18:20Z