topic Second location setup in Arlo

Second location setup

Cov29 — Fri, 11 Nov 2022 18:49:47 GMT

I've used the search function but am confused by dated and sometimes conflicting responses.

I have a Smart Hub with doorbell & 3 Pro 2 cameras installed at my main home. I currently have an Arlo Smart subscription (grandfathered) that has a 4 camera max for $9.99 per month.

I would like to add 2 Pro 4 cameras (without a base unit) at another location in a different city and state. I would like to view and manage cameras in one app under the same account, if possible. I talked to Arlo support and was told I would need to set up a second account and use the friend feature to view all of the cameras together. Subsequently, I would need a second subscription.

1) Can I upgrade to the Arlo Secure plan with unlimited cameras and manage under one account?

2) If I forego the subscription can I manage under one account? I realize I would lose some features but could store video locally in purchasing a base station for the second location. I believe I still get push notifications, but would lose cloud storage, AI assistance and activity zones.

What are my options here?

Thanks in advance for the help.

Re: Second location setup

StephenB — Sat, 12 Nov 2022 12:59:50 GMT

@Cov29 wrote:

1) Can I upgrade to the Arlo Secure plan with unlimited cameras and manage under one account?

Yes

@Cov29 wrote:

2) If I forego the subscription can I manage under one account? I realize I would lose some features but could store video locally in purchasing a base station for the second location. I believe I still get push notifications, but would lose cloud storage, AI assistance and activity zones.

Again, yes.

You can also leave your subscription as it is, and use local storage for the remote location - leaving the new cameras out of your existing subscription plan.

@Cov29 wrote:

What are my options here?

You can also set up two accounts, but share the cameras using the "friend" feature.

The second account would either not use a subscription, or would need it's own subscription.

Re: Second location setup

Cov29 — Sun, 13 Nov 2022 14:46:46 GMT

Thanks, Stephen for the response.