Base station does not seem to be responding to requests to set up activity zones

Corvette_427 — Fri, 28 Oct 2022 17:27:43 GMT

My base station with prefix numbers 48d does not seem to be responding to requests to set up activity zones on my cameras or change video settings. Is there an issue with older cameras / base stations?

Re: South Australia

StephenB — Fri, 28 Oct 2022 10:38:58 GMT

@Corvette_427 wrote:

My base station with prefix numbers 48d does not seem to be responding to requests to set up activity zones on my cameras or change video settings. Is there an issue with older cameras / base stations?

What base do you have? (There should be a label on it that starts with VMB).

Also, what cameras?

If they use 4 CR123 batteries, then they are the original Arlo HD cameras
If the housing can be opened, then do that and remove the battery. There should be a label inside that identifies the camera.

Note the "H" number in the app is not useful.

topic Base station does not seem to be responding to requests to set up activity zones in Arlo

Base station does not seem to be responding to requests to set up activity zones

Re: South Australia