topic Re: Cams seem dead. Arlo Outdoor VMB4500 in Arlo

Cams seem dead. Arlo Outdoor VMB4500

jcsherwoods — Tue, 25 Oct 2022 21:58:55 GMT

Both of my cameras seem dead. We traveled for 2 weeks during which time the batteries drained. When I tried recharging them as I usually do, no lights appear on the cameras. I've tried all the usual syncs. It seems very odd that both cameras - only about 2 years old - would die at the same time. Any ideas?

Re: Cams seem dead. Arlo Outdoor VMB4500

Dannybear — Wed, 26 Oct 2022 02:57:17 GMT

What model cameras?

If pro/2 series this may help.

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

Re: Cams seem dead. Arlo Outdoor VMB4500

jcsherwoods — Wed, 26 Oct 2022 15:17:30 GMT

It's VMB4500, regular outdoor cams.

Re: Cams seem dead. Arlo Outdoor VMB4500

Dannybear — Thu, 27 Oct 2022 00:19:33 GMT

You should be able to identify the camera model by removing the battery and looking for the label in the compartment that starts with VMC.

If the battery is not removable then they are the essential wire-free model or if you have four batteries then they are the original arlo wirefree Cameras.

Re: Cams seem dead. Arlo Outdoor VMB4500

jcsherwoods — Thu, 27 Oct 2022 11:49:30 GMT

Simple solution - I did not realize that Arlo had a dedicated AC adapter, so once I used it, the batteries charged right up.