topic Re: Camera and VMB4000 Base Station not recording in Arlo

Camera and VMB4000 Base Station not recording

juswin — Tue, 11 Oct 2022 20:57:40 GMT

The cameras will show video and will record but only when I manually direct them to record. The cameras will not initiate recording from motion detection. I can do a motion detection test and I get the yellow light, but when I put the system into armed mode, they will not record. I have restarted each camera, I have reset the base station and I have changed the batteries. I do not know what else to do.

Re: Camera and VMB4000 Base Station not recording

Dannybear — Tue, 11 Oct 2022 22:13:07 GMT

If you’re familiar with modes and rules, create a custom mode with camera rule to test the motion trigger recording and notification function and activate the mode and check again.

Re: Camera and VMB4000 Base Station not recording

juswin — Tue, 11 Oct 2022 22:35:34 GMT

That fixed it! Thank you!

Re: Camera and VMB4000 Base Station not recording

Dannybear — Tue, 11 Oct 2022 23:51:50 GMT

Great, is armed mode working again also?

Re: Camera and VMB4000 Base Station not recording

juswin — Wed, 12 Oct 2022 02:26:42 GMT

Yes- I created a test rule and tested it and it worked. Then I removed the test rule and went back to armed mode and it worked.

Re: Camera and VMB4000 Base Station not recording

Dannybear — Wed, 12 Oct 2022 03:02:11 GMT

Thanks for letting us know.

It’s not the expected outcome if the armed mode was broken which I was suggesting next.

It’s an arlo mystery I guess. Glad it’s working again.