https://community.arlo.com/t5/Arlo/I-have-reset-my-phone-and-the-app-does-not-recognize-my-email/m-p/1881220#M83799 <P>I have reset my phone and the app does not recognize my email address although it recognizes that the profile with this email already exists. How can It log in?</P> <P>&nbsp;</P> Mon, 10 Oct 2022 21:25:40 GMT LenaK 2022-10-10T21:25:40Z https://community.arlo.com/t5/Arlo/I-have-reset-my-phone-and-the-app-does-not-recognize-my-email/m-p/1881220#M83799 <P>I have reset my phone and the app does not recognize my email address although it recognizes that the profile with this email already exists. How can It log in?</P> <P>&nbsp;</P> Mon, 10 Oct 2022 21:25:40 GMT https://community.arlo.com/t5/Arlo/I-have-reset-my-phone-and-the-app-does-not-recognize-my-email/m-p/1881220#M83799 LenaK 2022-10-10T21:25:40Z https://community.arlo.com/t5/Arlo/I-have-reset-my-phone-and-the-app-does-not-recognize-my-email/m-p/1881605#M83830 <P>Are you still experiencing this issue?&nbsp;</P> Mon, 10 Oct 2022 21:25:26 GMT https://community.arlo.com/t5/Arlo/I-have-reset-my-phone-and-the-app-does-not-recognize-my-email/m-p/1881605#M83830 ShayneS 2022-10-10T21:25:26Z