https://community.arlo.com/t5/Arlo/4WA16CSCEA1BF/m-p/1881125#M83796 <P>My understanding is that the only people on this forum who work for arlo are the forum moderators.</P><P>&nbsp;</P><P>Everyone else here are mostly customers.</P><P>&nbsp;</P><P>If you go into the arlo app on the settings page and select support and the device you have problems with at the bottom it identifies what your warranty status is.</P><P>It will also show a phone number if you’re entitled to talk to a living person.</P> Fri, 07 Oct 2022 02:40:01 GMT Dannybear 2022-10-07T02:40:01Z https://community.arlo.com/t5/Arlo/4WA16CSCEA1BF/m-p/1881114#M83795 <P>how does anyone get to speak to a person. This has got to be the worst ever customer service where do I get a phone number. I got one once the said they were arlo they then scammed into my computer where are the phone numbers. even the chat thing its a machine that goes back and forth round and round does anyone work here</P> Fri, 07 Oct 2022 01:24:57 GMT https://community.arlo.com/t5/Arlo/4WA16CSCEA1BF/m-p/1881114#M83795 PJD27 2022-10-07T01:24:57Z https://community.arlo.com/t5/Arlo/4WA16CSCEA1BF/m-p/1881125#M83796 <P>My understanding is that the only people on this forum who work for arlo are the forum moderators.</P><P>&nbsp;</P><P>Everyone else here are mostly customers.</P><P>&nbsp;</P><P>If you go into the arlo app on the settings page and select support and the device you have problems with at the bottom it identifies what your warranty status is.</P><P>It will also show a phone number if you’re entitled to talk to a living person.</P> Fri, 07 Oct 2022 02:40:01 GMT https://community.arlo.com/t5/Arlo/4WA16CSCEA1BF/m-p/1881125#M83796 Dannybear 2022-10-07T02:40:01Z