https://community.arlo.com/t5/Arlo/Camera-not-working-under-the-smart-plan/m-p/1878375#M83619 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/882468">@Johnnys57</a>&nbsp;wrote:<BR /> <P>Since I purchased the smart plan for my cameras they don’t record unless you go right up to them and wave your arms. &nbsp;When it was free they recorded everything. &nbsp;I am thinking of removing one camera and going back to free</P> <HR /></BLOCKQUOTE> <P>First try going into the smart notifications section and move one of the cameras to inactive there (it will still be in the subscription, but all notifications will be "motion").&nbsp; Let us know if that makes any difference.</P> Sat, 17 Sep 2022 22:47:33 GMT StephenB 2022-09-17T22:47:33Z https://community.arlo.com/t5/Arlo/Camera-not-working-under-the-smart-plan/m-p/1878318#M83617 <P>Since I purchased the smart plan for my cameras they don’t record unless you go right up to them and wave your arms. &nbsp;When it was free they recorded everything. &nbsp;I am thinking of removing one camera and going back to free</P> Sat, 17 Sep 2022 16:05:37 GMT https://community.arlo.com/t5/Arlo/Camera-not-working-under-the-smart-plan/m-p/1878318#M83617 Johnnys57 2022-09-17T16:05:37Z https://community.arlo.com/t5/Arlo/Camera-not-working-under-the-smart-plan/m-p/1878375#M83619 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/882468">@Johnnys57</a>&nbsp;wrote:<BR /> <P>Since I purchased the smart plan for my cameras they don’t record unless you go right up to them and wave your arms. &nbsp;When it was free they recorded everything. &nbsp;I am thinking of removing one camera and going back to free</P> <HR /></BLOCKQUOTE> <P>First try going into the smart notifications section and move one of the cameras to inactive there (it will still be in the subscription, but all notifications will be "motion").&nbsp; Let us know if that makes any difference.</P> Sat, 17 Sep 2022 22:47:33 GMT https://community.arlo.com/t5/Arlo/Camera-not-working-under-the-smart-plan/m-p/1878375#M83619 StephenB 2022-09-17T22:47:33Z