https://community.arlo.com/t5/Arlo/cant-cancel-account-chat-cancels-account-but-then-boom-billed/m-p/1875786#M83390 <P>the chat assistant&nbsp; said my account was cancelled ,but the cameras have been taken down for months but arlo is still billing every month . does anyone know a good email to contact as the only option i get from support is the useless auto chat . I am going to contact the bank to see about getting these payments stopped .&nbsp;</P> Mon, 29 Aug 2022 16:19:49 GMT greyfenris 2022-08-29T16:19:49Z https://community.arlo.com/t5/Arlo/cant-cancel-account-chat-cancels-account-but-then-boom-billed/m-p/1875786#M83390 <P>the chat assistant&nbsp; said my account was cancelled ,but the cameras have been taken down for months but arlo is still billing every month . does anyone know a good email to contact as the only option i get from support is the useless auto chat . I am going to contact the bank to see about getting these payments stopped .&nbsp;</P> Mon, 29 Aug 2022 16:19:49 GMT https://community.arlo.com/t5/Arlo/cant-cancel-account-chat-cancels-account-but-then-boom-billed/m-p/1875786#M83390 greyfenris 2022-08-29T16:19:49Z https://community.arlo.com/t5/Arlo/cant-cancel-account-chat-cancels-account-but-then-boom-billed/m-p/1876074#M83397 <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>greyfenris,</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>If you log in to your Arlo account and check Settings &gt; Subscription, what do you see there? Is there still an active plan?</STRONG></SPAN></P> <P>&nbsp;</P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>JamesC</STRONG></SPAN></P> Wed, 31 Aug 2022 16:49:33 GMT https://community.arlo.com/t5/Arlo/cant-cancel-account-chat-cancels-account-but-then-boom-billed/m-p/1876074#M83397 JamesC 2022-08-31T16:49:33Z