topic Cannot link Arlo with Google Home in Arlo

Cannot link Arlo with Google Home

Gensus — Tue, 09 Aug 2022 14:17:56 GMT

I cannot link Arlo to my Google Home. When I click Arlo to establish the link. I get to the screen that says "AGREE AND LINK", then 3 seconds later I get a message from Google saying "Could not reach Arlo. Please try again". I searched around and see that this issue is pretty common and Arlo usually fixes it on their back end, but I cannot reach Support. I hope that someone from Arlo can fix my account on their end and get this working.

Re: Cannot link Arlo with Google Home

ShayneS — Wed, 10 Aug 2022 20:59:15 GMT

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Re: Cannot link Arlo with Google Home

Gensus — Thu, 11 Aug 2022 13:07:38 GMT

I uninstalled/reinstalled apps, logged in/out of the account. Nothing worked. I just tried again without changing anything and was able to establish the link. I guess something got fixed. Issue is resolved now.

Re: Cannot link Arlo with Google Home

ShayneS — Thu, 11 Aug 2022 17:17:30 GMT

Awesome, please let me know if you encounter any other issues.