https://community.arlo.com/t5/Arlo/Firmware/m-p/1117564#M8313 There have been reports of people being unable to manually update the camera firmware. Try leaving it alone and it should update by itself within a day or two. Sat, 23 Jul 2016 10:46:16 GMT Schorschi 2016-07-23T10:46:16Z https://community.arlo.com/t5/Arlo/Firmware/m-p/1117427#M8311 Our cameras are new. We don't know much about them. One of my cameras won't show picture it's green and says update firmware. I click on message but nothing happens. PLEASE HELP<BR /><BR />THANKS Tue, 27 Sep 2016 19:42:01 GMT https://community.arlo.com/t5/Arlo/Firmware/m-p/1117427#M8311 Susied 2016-09-27T19:42:01Z https://community.arlo.com/t5/Arlo/Firmware/m-p/1117484#M8312 You should be able to go into settings, then pick the camera with the firmware update, then click device info, then click firmware, the next screen should say update firmware click it and wait, I think that downloads it and then after it seems done go back in the same way and hit update again it should be done after that Sat, 23 Jul 2016 05:04:38 GMT https://community.arlo.com/t5/Arlo/Firmware/m-p/1117484#M8312 bmattox79 2016-07-23T05:04:38Z https://community.arlo.com/t5/Arlo/Firmware/m-p/1117564#M8313 There have been reports of people being unable to manually update the camera firmware. Try leaving it alone and it should update by itself within a day or two. Sat, 23 Jul 2016 10:46:16 GMT https://community.arlo.com/t5/Arlo/Firmware/m-p/1117564#M8313 Schorschi 2016-07-23T10:46:16Z