topic Re: How to stop the cloud storage prompt? in Arlo

How to stop the cloud storage prompt?

eu5j3xht — Mon, 27 Jun 2022 19:23:34 GMT

Nearly every time I sign in to Arlo, I'm prompted to sign up for cloud storage. The only options it provides are "Yes" and "Maybe Later", but there's no option saying "No and never ask me again". How do I turn this black-hat marketing off?

Re: How to stop the cloud storage prompt?

jguerdat — Mon, 27 Jun 2022 19:24:50 GMT

Delete any zones you may have defined. Those require either a subscription or AC power.

Re: How to stop the cloud storage prompt?

eu5j3xht — Mon, 27 Jun 2022 19:32:55 GMT

Your response is much appreciated! I had to check what is meant by 'zone' since I don't recall defining any. When I looked that up, I can confirm I've set up no zones with any of my cameras.

Re: How to stop the cloud storage prompt?

jguerdat — Mon, 27 Jun 2022 19:40:41 GMT

Not sure then. @JamesC , @ShayneS ?

Re: How to stop the cloud storage prompt?

JamesC — Mon, 27 Jun 2022 23:37:25 GMT

Could you provide a screenshot of the message you're referring to?

JamesC

Re: How to stop the cloud storage prompt?

eu5j3xht — Tue, 28 Jun 2022 01:37:44 GMT

Thanks for inquiring!

Please see attached:

Re: How to stop the cloud storage prompt?

JamesC — Thu, 30 Jun 2022 17:30:44 GMT

There is no way to permanently dismiss this message. I will pass your feedback along to the team for consideration.

JamesC