camera(s) fail to sync with base unit

momac99 — Mon, 06 Jun 2022 17:52:54 GMT

So, if the previous discussion was solved by replacing arlo pro base unit. Is it safe to assume that arlo base units that have the same symptom after receiving a software/firmware update should be replaced? A lot of people are having this issue.

Anyone know if ARLO has capability of reversing a software/firmware update?

Has this issue been escalated to development?

I was planning to buy another base unit (fat one) for $79.99, but now i'm not sure after reading this previous discussion.

Re: camera(s) fail to sync with base unit

StephenB — Mon, 06 Jun 2022 10:43:22 GMT

@momac99 wrote:

So, if the previous discussion was solved by replacing arlo pro base unit.

This discussion? https://community.arlo.com/t5/Arlo/Firmware-Update-fail/m-p/1704589#M68128

FWIW, adding on to multiple (and very old) threads isn't a good strategy - it's best to start your own.

@momac99 wrote:

Is it safe to assume that arlo base units that have the same symptom after receiving a software/firmware update should be replaced?

I wouldn't reach that conclusion for your particular base yet.

What model base do you have?

What have you tried to resolve it?

topic camera(s) fail to sync with base unit in Arlo

camera(s) fail to sync with base unit

Re: camera(s) fail to sync with base unit