topic Re: Does Arlo Secure support multiple users within a household? in Arlo

Does Arlo Secure support multiple users within a household?

Dino66 — Tue, 31 May 2022 12:21:15 GMT

Just bought a new Arlo Pro 4 XL system but not sure how the system can be accessed by both my wife & I. It is important for all responsible household members to have access to and control of the security systems. This seems like a necessary feature that should exist for the Arlo Secure software.

Re: Does Arlo Secure support multiple users within a household?

StephenB — Tue, 31 May 2022 13:06:42 GMT

@Dino66 wrote:

Just bought a new Arlo Pro 4 XL system but not sure how the system can be accessed by both my wife & I. It is important for all responsible household members to have access to and control of the security systems. This seems like a necessary feature that should exist for the Arlo Secure software.

And it does exist.

FWIW, I recommend accepting the invite on a PC. That seems to work out better for most folks.

Re: Does Arlo Secure support multiple users within a household?

TomMac — Tue, 31 May 2022 13:09:57 GMT

Yes there can be multi users to the system...

The first account is the primary. Then the primary account can Share use to other by SETTINGS/GRANT ACCESS.

( the secondary users will use the app on their device and own email/password )

Those granted access will have 95% of system use if the primary account grants them full access. ( there are a few things only the primary can do but nothing that really interferes with normal usage )

read

https://www.arlo.com/en_be/support/faq/000039122/How-do-I-add-friends-to-my-Arlo-account

https://kb.arlo.com/1101077/How-do-I-edit-my-friend-s-privileges-in-my-Arlo-account