https://community.arlo.com/t5/Arlo/quot-The-DEVICE-DOES-NOT-EXIST-quot-Error/m-p/1863231#M82559 <P>I've only seen this when using a second device after having removed a camera. The message is displayed on the first login but not afterwards.</P> <P>&nbsp;</P> <P>You mention resetting the base but the issue seems to be with the camera. I would punt and remove everything from Settings, My Devices and start fresh, as if new.</P> Fri, 13 May 2022 12:27:35 GMT jguerdat 2022-05-13T12:27:35Z https://community.arlo.com/t5/Arlo/quot-The-DEVICE-DOES-NOT-EXIST-quot-Error/m-p/1863155#M82549 <P>changed the batteries in a unit and it will not stream video but says "the device does not exist"</P> <P>occasionally it will show a still of what is in the camera view. but insists it does not exist.</P> <P>&nbsp;I have reset the base station and deleted and reinstalled it 5 times.&nbsp; the profile restores each time but is non functional otherwise.&nbsp; Anyone else run into this?</P> <P>thanks</P> <P>&nbsp;</P> <P>J</P> Fri, 13 May 2022 17:35:46 GMT https://community.arlo.com/t5/Arlo/quot-The-DEVICE-DOES-NOT-EXIST-quot-Error/m-p/1863155#M82549 cranialdr 2022-05-13T17:35:46Z https://community.arlo.com/t5/Arlo/quot-The-DEVICE-DOES-NOT-EXIST-quot-Error/m-p/1863231#M82559 <P>I've only seen this when using a second device after having removed a camera. The message is displayed on the first login but not afterwards.</P> <P>&nbsp;</P> <P>You mention resetting the base but the issue seems to be with the camera. I would punt and remove everything from Settings, My Devices and start fresh, as if new.</P> Fri, 13 May 2022 12:27:35 GMT https://community.arlo.com/t5/Arlo/quot-The-DEVICE-DOES-NOT-EXIST-quot-Error/m-p/1863231#M82559 jguerdat 2022-05-13T12:27:35Z