topic Re: Camera won't synch with base station in Arlo

Camera won't synch with base station

lefemmenakita — Thu, 12 May 2022 13:09:03 GMT

Went to add 4th camera.

Base already synced with three cameras.

Had a hard time getting camera to sync. Finally did. Even went through hardware update.

It worked one and a half days and went offline.

Now can not get camera to sync at all. Blinks blue and turned amber after 15 seconds.

Phone app can 't detect it.

New and charged batteries

Re: Camera won't synch with base station

StephenB — Thu, 12 May 2022 14:10:22 GMT

@lefemmenakita wrote:

Went to add 4th camera.

Base already synced with three cameras.

Had a hard time getting camera to sync. Finally did. Even went through hardware update.

What camera model?

Also what base - your model is VMB3000, which isn't compatible with the newer cameras. https://kb.arlo.com/000062284/Arlo-SmartHub-and-Base-Station-Compatibility

Re: Camera won't synch with base station

lefemmenakita — Thu, 12 May 2022 14:21:19 GMT

The base is VMB3000.

The camera is an older model, same as my others.

Not sure of camera model, just arlo hd camera.

It came new with 5 cameras

Re: Camera won't synch with base station

StephenB — Thu, 12 May 2022 14:55:16 GMT

@lefemmenakita wrote:

The base is VMB3000.

The camera is an older model, same as my others.

Not sure of camera model, just arlo hd camera.

If it uses 4 CR123 batteries, then it is the original WireFree camera (VMC3030)

If it uses a single lithium battery, then it would be either a Pro or a Pro 2. You'll find a VMC label inside the camera - remove the battery when looking for it.

@lefemmenakita wrote:

It came new with 5 cameras

If you are adding a 6th camera, then you will need a subscription for that camera to get cloud storage. But it should sync without a subscription.

The "new" camera is of course very old (Arlo stopped manufacturing them long ago). Was it advertised as new, or was it used?

Re: Camera won't synch with base station

lefemmenakita — Thu, 12 May 2022 15:18:34 GMT

It is the original WireFree camera (VMC3030) .

I have three synced. The fourth which I am trying to add was my sisters and she stopped using her system.

I guess it went bad. But it worked for a day and a half.

Re: Camera won't synch with base station

StephenB — Thu, 12 May 2022 17:10:18 GMT

@lefemmenakita wrote:

It is the original WireFree camera (VMC3030) .
I have three synced. The fourth which I am trying to add was my sisters and she stopped using her system.

I guess it went bad. But it worked for a day and a half.

Maybe the batteries drained during all the sync attempts?

I haven't used those cameras for a long time, so hopefully other users here will chime in with their suggestions.

Re: Camera won't sync with base station

lefemmenakita — Fri, 13 May 2022 11:13:41 GMT

Thanks for your assistance. I really appreciate your imput!😘

Re: Camera won't sync with base station

lefemmenakita — Fri, 13 May 2022 11:14:10 GMT

input