https://community.arlo.com/t5/Arlo/Update-Fees/m-p/1862139#M82461 <P>Arlo told me I now have to purchase a maintenance contract between $100 to $250 a year to keep my cameras firmware updated so I can use the cloud that I pay $9.99 a month for!&nbsp; My cameras quit recording May 1st and the say they are out of date and need to be updated and I can't do it on my own, but with a maintenance contract with them!&nbsp; Anyone else have this issue?&nbsp;&nbsp;</P><P>&nbsp;</P> Tue, 03 May 2022 19:11:46 GMT jenrobsdad 2022-05-03T19:11:46Z https://community.arlo.com/t5/Arlo/Update-Fees/m-p/1862139#M82461 <P>Arlo told me I now have to purchase a maintenance contract between $100 to $250 a year to keep my cameras firmware updated so I can use the cloud that I pay $9.99 a month for!&nbsp; My cameras quit recording May 1st and the say they are out of date and need to be updated and I can't do it on my own, but with a maintenance contract with them!&nbsp; Anyone else have this issue?&nbsp;&nbsp;</P><P>&nbsp;</P> Tue, 03 May 2022 19:11:46 GMT https://community.arlo.com/t5/Arlo/Update-Fees/m-p/1862139#M82461 jenrobsdad 2022-05-03T19:11:46Z https://community.arlo.com/t5/Arlo/Update-Fees/m-p/1862153#M82464 As a guess you contacted a scam operator.<BR />Access to arlo support is now via the arlo App. Tue, 03 May 2022 20:43:42 GMT https://community.arlo.com/t5/Arlo/Update-Fees/m-p/1862153#M82464 Dannybear 2022-05-03T20:43:42Z https://community.arlo.com/t5/Arlo/Update-Fees/m-p/1862169#M82466 <P>Definitely a scam support site.</P> <P>&nbsp;</P> <P><A href="https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams" target="_blank">https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams</A></P> Tue, 03 May 2022 22:52:22 GMT https://community.arlo.com/t5/Arlo/Update-Fees/m-p/1862169#M82466 StephenB 2022-05-03T22:52:22Z