https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1861281#M82403 <P>I upgraded my iPhone about six months ago and since then I can no longer see my Arlo devices in the app. The system is working find on out other devices, just not on my phone. All software is up to date.</P> Tue, 26 Apr 2022 22:28:48 GMT janesryd 2022-04-26T22:28:48Z https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1861281#M82403 <P>I upgraded my iPhone about six months ago and since then I can no longer see my Arlo devices in the app. The system is working find on out other devices, just not on my phone. All software is up to date.</P> Tue, 26 Apr 2022 22:28:48 GMT https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1861281#M82403 janesryd 2022-04-26T22:28:48Z https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1861309#M82404 When you say upgraded your iPhone, was it an iOS update or was it a phone upgrade?<BR /><BR />Have you tried deleting and reinstalling the arlo App, checked the arlo app settings in the iPhone settings?<BR /><BR />Are you using the same account credentials as the other mobile devices that are working? Wed, 27 Apr 2022 01:27:43 GMT https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1861309#M82404 Dannybear 2022-04-27T01:27:43Z https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1861997#M82443 <P>It was an iPhone upgrade. I now have an iPhone 13 Pro.</P><P>I have tried deleting and reinstalling the app. I am using the same account to login on all my devices.</P> Mon, 02 May 2022 19:12:48 GMT https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1861997#M82443 janesryd 2022-05-02T19:12:48Z https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1862023#M82448 Are you able to login to the app on the iPhone to get the dashboard, if so can you post a screenshot.<BR />If not have you trusted your phone for the 2FA request? Mon, 02 May 2022 20:35:00 GMT https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1862023#M82448 Dannybear 2022-05-02T20:35:00Z https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1862047#M82449 <P><SPAN>Im not familiar with what the Dashboard is. I tried&nbsp;attaching a picture of what I see on login but the&nbsp;response just bounced back to me.</SPAN></P><DIV class="">&nbsp;</DIV><DIV class="">How do I trust the phone for 2FA request?</DIV> Tue, 03 May 2022 03:29:07 GMT https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1862047#M82449 janesryd 2022-05-03T03:29:07Z https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1862058#M82453 When you login to arlo on a new device or a pc browser, arlo will send a request to the primary login device to authorise the login request.<BR />Once you authorise the new device to login you can set it as a trusted device within the app.<BR />Go to settings/ profile/ login settings/ two-step verification/ and trust the new mobile or tap edit to change the primary device to receive the requests.<BR /><BR />What I meant by dashboard is the first page opened by the app that shows all devices. Tue, 03 May 2022 05:49:51 GMT https://community.arlo.com/t5/Arlo/Cant-find-Base-station-and-cameras-in-App/m-p/1862058#M82453 Dannybear 2022-05-03T05:49:51Z