Arlo app keeps glitching and signing me out,

Hamperella — Mon, 28 Mar 2022 20:25:03 GMT

The app keeps glitching and signing me out, I forgot the email I use to sign into the app and don't have access to that email any longer, how can I change my email/sign in info so I can access my cameras?

Re: Arlo

StephenB — Sun, 27 Mar 2022 12:16:22 GMT

@Hamperella wrote:
I forgot the email I use to sign into the app and don't have access to that email any longer

That's a bit contradictory. But you could try PMing @JamesC or @ShayneS , and see if they can give you the email address. Not sure if they can - it might violate Arlo's privacy policy. But worth a try.

Send a PM using the envelope icon on the top right of the forum page.

@Hamperella wrote:
The app keeps glitching and signing me out,

Are you able to log in at all? If you are, then it's probably simplest for you to remove the cameras and base from the account. Then create a new one, using your current email.

What do you mean by "glitching"?

@Hamperella wrote:
how can I change my email/sign in info

The usual process is here: https://kb.arlo.com/4118/How-can-I-change-my-Arlo-email-address

But you do need to be able to log into the app to use it.

topic Re: Arlo in Arlo

Arlo app keeps glitching and signing me out,

Re: Arlo