https://community.arlo.com/t5/Arlo/Base-Station-VMB3010-doesn-t-update-firmware/m-p/1856733#M82081 <P>I have a Arlo VMB3010 base station when I attempt to add it to my account via the android app it finds the base and then automatically attempts to update firmware - This is where the issue is... It will continue for about 15 - 20 minutes looking to update the firm ware then times out and says something like could not connect to server... I can then go back to the main page of the app and the base is there but under the device info it only shows the serial number and nothing more and says it is offline...&nbsp;</P> <P>&nbsp;</P> <P>Any suggestions?&nbsp;</P> Mon, 21 Mar 2022 20:50:59 GMT cranders59 2022-03-21T20:50:59Z https://community.arlo.com/t5/Arlo/Base-Station-VMB3010-doesn-t-update-firmware/m-p/1856733#M82081 <P>I have a Arlo VMB3010 base station when I attempt to add it to my account via the android app it finds the base and then automatically attempts to update firmware - This is where the issue is... It will continue for about 15 - 20 minutes looking to update the firm ware then times out and says something like could not connect to server... I can then go back to the main page of the app and the base is there but under the device info it only shows the serial number and nothing more and says it is offline...&nbsp;</P> <P>&nbsp;</P> <P>Any suggestions?&nbsp;</P> Mon, 21 Mar 2022 20:50:59 GMT https://community.arlo.com/t5/Arlo/Base-Station-VMB3010-doesn-t-update-firmware/m-p/1856733#M82081 cranders59 2022-03-21T20:50:59Z https://community.arlo.com/t5/Arlo/Base-Station-VMB3010-doesn-t-update-firmware/m-p/1856808#M82082 <P>Remove it from your account and then hold the reset button until the LEDs flash amber. Let it reboot (~2 minutes) and then try again.</P> Sun, 20 Mar 2022 13:57:41 GMT https://community.arlo.com/t5/Arlo/Base-Station-VMB3010-doesn-t-update-firmware/m-p/1856808#M82082 jguerdat 2022-03-20T13:57:41Z