topic Need assistance with my subscription in Arlo

Need assistance with my subscription

Jenny578 — Mon, 14 Mar 2022 20:20:08 GMT

I have had the worst experience attempting to get assistance with my subscription, with my cameras, if you try to go to the chat it just keeps bringing you back in circles and will not let you get past the bot… There’s no customer service phone number that let you speak with anybody. And now I don’t even know how to cancel this

Re: Worst customer Service

StephenB — Sun, 13 Mar 2022 11:30:18 GMT

@Jenny578 wrote:
There’s no customer service phone number that let you speak with anybody.

If you have a subscription, you should see a phone option in the support section of the app.

Re: Need assistance with my subscription

JamesC — Mon, 14 Mar 2022 20:20:47 GMT

Jenny578,

What issue are you experiencing with your subscription? If you provide the details here on the community, we may be able to assist.

JamesC