topic Re: Camera persistently reports low battery in Arlo

Camera persistently reports low battery

Alex2021 — Sat, 26 Feb 2022 08:56:44 GMT

Notified low battery. Replaced. On PC app battery still shows low (7%) but camera operating normally. Tried these batteries in another camera and it showed 84%.

Firmware 1.5.295

Hardware H7

Re: Camera persistently reports low battery

TomMac — Sat, 26 Feb 2022 13:24:52 GMT

Some times there is a delay between the new batteries installed and the update on the app/web.

When I change out batteries on these, I usu log out and log back in to see a new updated percent. ( as the app will poll the cam thru base )

I would also check springs in cam, maybe wipe them with a pencil eraser a few times to clean possible crud... When placing batts in, allow the door to push them into the camera

Also, what type of cells are you using ? You should be using either regular nonrechargeable 123 cells or the rechargeables that are Li-ion 3.7v cells.

Re: Camera persistently reports low battery

Alex2021 — Sat, 26 Feb 2022 23:05:08 GMT

Springs in cam look clean, but I gave them a wipe as suggested. Using regular nonrechargeable 123 cells, same ones which I have been using in these cameras for 5 years.

Turned the cam off/on via the web application. Charge level updated to 11%. Camera otherwise still operating normally.

Re: Camera persistently reports low battery

jguerdat — Sun, 27 Feb 2022 15:00:25 GMT

Make sure you simply place the batteries in their slots but don't push them down. Let the battery door do the pushing.