topic Re: How to set Arlo Security Light Color (and keep it) in Arlo

How to set Arlo Security Light Color (and keep it)

Zenofile — Wed, 02 Feb 2022 17:32:28 GMT

I set the light color on my Arlo Security Light. The test works fine. However, when the light is motion activated, the light is white again. I looked at all the support documents and have spent more than 2 hours searching and I don't find any information on this. Is this a product limitation? Am I setting something wrong.

This should be a 5 minute call. I tried contacting Arlo support but they refuse to talk to to me because "I am no longer considered a customer after too many days". WOW! great customer experience. "we now have your money, and now you longer matter to us". I am definitely not buying their products again.

Re: How to set Arlo Security Light Color (and keep it)

ShayneS — Fri, 04 Feb 2022 21:30:40 GMT

When setting the color, you have to go to Mode > Select your mode/Pencil icon > Rules Pencil Icon > Then do the following Pencil Icon > Adjust the Color/settings > Click Edit Mode > Done > Done.

Re: How to set Arlo Security Light Color (and keep it)

Zenofile — Thu, 10 Feb 2022 15:56:40 GMT

Arlo has unusually complex interface. Two completely different areas to change settings to the same light. Very strange and I did not find it in the help or instructions.