topic Re: Arlo iOS app stuck on logo screen in Arlo

Arlo iOS app stuck on logo screen

OskieOskie — Thu, 20 Jan 2022 19:57:44 GMT

Hello. I’ve noticed an influx of other posts about phones getting stuck on the Arlo logo screen when the app is opened.

Has Arlo discovered a solution or do I need to switch systems?

The error occurs on WiFi and off.
iOS 15.2.1
Arlo version 3.5.12
Works on my wife’s phone

See photo.

Re: Arlo iOS app stuck on logo screen

dcfox1 — Thu, 20 Jan 2022 20:37:43 GMT

Haven't seen any post on this issue in a while and was short lived, I don't have the problem. Since your wife's phone works try reinstalling the app or rebooting your phone.

Re: Arlo iOS app stuck on logo screen

OskieOskie — Thu, 20 Jan 2022 20:51:06 GMT

Without scrolling much, I saw there were two last month.

I’ve done the whole turn off turn on.
Uninstalled and reinstalled.
Cleared iCloud data.
Reset network settings.

Everything that was suggested in previous threads, I’ve tried to no avail.

Re: Arlo iOS app stuck on logo screen

Dannybear — Fri, 21 Jan 2022 07:49:23 GMT

Does the app do anything if you tap or swipe the white bar at the screen bottom?

Re: Arlo iOS app stuck on logo screen

OskieOskie — Fri, 21 Jan 2022 11:16:21 GMT

It’ll close out/minimize with the white bar, like normal.

Re: Arlo iOS app stuck on logo screen

ShayneS — Mon, 24 Jan 2022 23:43:27 GMT

Which model iPhone are you using?

Re: Arlo iOS app stuck on logo screen

OskieOskie — Fri, 28 Jan 2022 12:06:34 GMT

iPhone 11 Pro.
MWAR2LL/A

Re: Arlo iOS app stuck on logo screen

ShayneS — Wed, 02 Feb 2022 00:27:58 GMT

Can you test again on iOS 15.3