topic Re: which model of arlo I have? in Arlo

which model of arlo I have?

jfc650 — Mon, 17 Jan 2022 05:10:49 GMT

Can somebody help me to find out which model I have with the following information? I am trying to connect the device to my general wifi router (mesh). I am required to select a Arlo model to setup the connection.

Device Info:

Firmware:1.5.295

Hardware: H11

Serial Number: 4WA16B7U78E0B

Re: which model of arlo I have?

Dannybear — Mon, 17 Jan 2022 07:00:57 GMT

The base station model number should be on the device as a sticker, look under it for starters.
For the cameras look inside the battery compartment for same.

Re: which model of arlo I have?

jfc650 — Mon, 17 Jan 2022 16:58:48 GMT

Thanks for the answer. I found the model in the battery area. VMC3030, Arlo Wire-Free Camera.

Can I connect it with general wifi router or it has to connect with Netgear SmartHub?

Thanks,

Re: which model of arlo I have?

StephenB — Mon, 17 Jan 2022 18:09:33 GMT

@jfc650 wrote:
Can I connect it with general wifi router or it has to connect with Netgear SmartHub?

Only a hub. Note Arlo hasn't been part of Netgear for several years.

Re: which model of arlo I have?

jfc650 — Mon, 17 Jan 2022 23:46:38 GMT

Thanks.

It would be great if Arlo can post a document/web-page indicating which model can connect to which base/route/hub. Really get confused in terms of which product can connect to where.

Re: which model of arlo I have?

dcfox1 — Tue, 18 Jan 2022 00:14:12 GMT

@jfc650 wrote:
Thanks.

It would be great if Arlo can post a document/web-page indicating which model can connect to which base/route/hub. Really get confused in terms of which product can connect to where.

They do. Arlo SmartHub and Base Station Compatibility