topic Re: Missing some notifications in Arlo

Missing some notifications

rmiller3 — Sun, 02 Jan 2022 07:59:05 GMT

Arlo seems to give me push notifications when I get motion detected, but I don't always get the audio cue. The media volume on my phone is turned all the way up. Is there any way to convince them to offer an option to fire an alarm on the phone like some calendar apps do that require you to actively dismiss the alarm. I'm missing too many events and lose faith in the system.

I did notice that dismissing old push notifications seems to help get it in a state where I start getting notifications again, however I would like to get all notifications and prefer to have audio keep playing until dismissed.

Re: Missing some notifications

Dannybear — Sun, 02 Jan 2022 08:18:11 GMT

If you have an iPhone try power cycling it, this is what I do to get the audio working again for arlo notifications.
If you have the iPhone you are limited to the iPhone tri-tone sound. I’ve been waiting years for what you’re asking for so don’t hold your breath.

Re: Missing some notifications

rmiller3 — Sun, 02 Jan 2022 08:38:11 GMT

Hmm, I have an Android. I haven't explicitly tried power cycling it, but I assume that would work as dismissing stale push notifications works. However, given that I don't know when I get in the bad state other than seeing I have missed events, I can't make sure I get notified for everything.

Re: Missing some notifications

Dannybear — Sun, 02 Jan 2022 09:39:39 GMT

Android device should be able to customise notification sounds but no sound until acknowledge ability.
Regards the missed notifications, do you have notifications enabled for do not disturb?

Re: Missing some notifications

rmiller3 — Sun, 02 Jan 2022 21:04:19 GMT

I don't use Do Not Disturb, but I just poked around that mode and there's an icon I would recognize so I can confirm it was never on. That's a good guess though; thanks for the idea.

I can choose from among a few sounds, but they don't wake me up and I don't hear them if the phone is in another room (I do hear alarm sounds for other apps like calendar notifications that beep until acknowledged).

Re: Missing some notifications

Dannybear — Sun, 02 Jan 2022 21:57:42 GMT

I would also like to see improvement of the App to wake me as an option.
I expect the limitations of the iOS platform is holding back any move to provide this feature for android.
There are other third party integration platforms that could be able to achieve what you need but are cumbersome an add risks.

Re: Missing some notifications

rmiller3 — Mon, 03 Jan 2022 00:06:36 GMT

Thanks, I might look into 3rd party apps -- if you have any recommendations I'm all ears!

Re: Missing some notifications

Dannybear — Mon, 03 Jan 2022 00:56:42 GMT

SmartThings and ifttt off the top of my head, search here or research their website for arlo integration.
I have not used any so have no preference, others here could comment.