topic Re: Searching library seems to have gotten more difficult? in Arlo

Searching library seems to have gotten more difficult?

JGalleshaw — Tue, 27 Sep 2016 19:22:56 GMT

When I see a video of interest I mark it as Favorite. I used to be able to search my library by searching for only Favorite Videos using the filters. When I did so, only the days with Favorite Videos would remain marked with the green dot, So i knew those dates had Favorite Videos. NOW, and only recently, when I search using the Favorite Filter, only the videos marked Favorite appear in the library, HOWEVER, all the green dots remain so I must click through each date to find the Favorites.

Any ideas?

Thanks and appreciated.

Jay G

Re: Searching library seems to have gotten more difficult?

TomMac — Thu, 04 Aug 2016 13:31:45 GMT

It does do/work the way you say, but honestly don't use it and didn't notice.

Do you have a sw update time or when did it start?

(btw tested only on web interface, which is dated 6/16/16 )

Re: Searching library seems to have gotten more difficult?

JGalleshaw — Thu, 04 Aug 2016 14:37:47 GMT

Hi, Thanks for the reply. I just double checked and the issue only appears on the Website version, ie when I sign on through my desktop. The app appears fine.

Re: Searching library seems to have gotten more difficult?

JamesC — Fri, 05 Aug 2016 22:34:01 GMT

JGalleshaw,

Any day with library content will result in a green dot below the corresponding day. This is expected behavior.

To my knowledge, the filter feature has not changed recently but I will forward the question for additional clarification and update this thread once I have more information.

JamesC