topic camera snapshot stopped working with latest software app update 24 hours now no answer in Arlo

camera snapshot stopped working with latest software app update 24 hours now no answer

Retired_Member — Thu, 16 Dec 2021 11:37:12 GMT

none of my four cameras will snapshot since the latest software app update. 24 hours now with no solution.

Re: camera snapshot stopped working with latest software app update 24 hours now no answer

PI-314 — Thu, 16 Dec 2021 14:17:55 GMT

I have the same problem with the VMB4000. All alerts just stopped on the 5 connected cameras.

Re: camera snapshot stopped working with latest software app update 24 hours now no answer

JessicaP — Fri, 17 Dec 2021 16:21:21 GMT

Hi Carolwhite725 and Pl-314,

Can you let me know what phone device you're using where it's not updating the snapshot? And is this happening on the web client on your computer as well?