topic Stuck in night mode-everything is red in Arlo

Stuck in night mode-everything is red

Sarverpt — Tue, 27 Sep 2016 19:22:59 GMT

One of my cameras seems to be stuck in night mode. Everything is red. I tried turning off and on but didn't work.

Re: Stuck in night mode-everything is red

TomMac — Thu, 04 Aug 2016 12:36:06 GMT

Open and close the battery door...

If above doesn't fix or it occurs again, contact Support at Netgear

Re: Stuck in night mode-everything is red

JamesC — Thu, 04 Aug 2016 16:31:51 GMT

Sarverpt,

Please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: Stuck in night mode-everything is red

Dam54 — Wed, 21 Jun 2017 14:45:26 GMT

I have the same issue with pink cameras on bright sunny day. Needs to be replaced?

Re: Stuck in night mode-everything is red

JamesC — Wed, 21 Jun 2017 16:54:27 GMT

Dam54,

Reboot the camera by opening and closing the battery compartment door. Allow the camera to sync back up to the base station and try again. If you still experience the same behavior, please contact the Arlo Support Team to further investigate this issue. You will find several options for contacting support in the provided link.

JamesC