https://community.arlo.com/t5/Arlo/Cant-sign-in-to-arlo-with-my-Android-phone-anymore/m-p/1122222#M8093 <P>I am trying to access Arlo app on my Samsung Note 3 phone ... I keep getting an error message "not connected to the internet"... but I am connected. everything else is working fine.</P><P>I have powered down and started agan .. no change</P><P>I have no problem accessing via my computer.</P><P>I was always able to access.... This is a new problem.</P> Tue, 27 Sep 2016 19:23:20 GMT Marie13 2016-09-27T19:23:20Z https://community.arlo.com/t5/Arlo/Cant-sign-in-to-arlo-with-my-Android-phone-anymore/m-p/1122222#M8093 <P>I am trying to access Arlo app on my Samsung Note 3 phone ... I keep getting an error message "not connected to the internet"... but I am connected. everything else is working fine.</P><P>I have powered down and started agan .. no change</P><P>I have no problem accessing via my computer.</P><P>I was always able to access.... This is a new problem.</P> Tue, 27 Sep 2016 19:23:20 GMT https://community.arlo.com/t5/Arlo/Cant-sign-in-to-arlo-with-my-Android-phone-anymore/m-p/1122222#M8093 Marie13 2016-09-27T19:23:20Z https://community.arlo.com/t5/Arlo/Cant-sign-in-to-arlo-with-my-Android-phone-anymore/m-p/1122555#M8095 <P>Marie13,</P> <P>&nbsp;</P> <P>Are you on a WiFi connection or the phones mobile data connection?</P> <P>&nbsp;</P> <P>Have you tried both? Do both give you the same behavior?</P> <P>&nbsp;</P> <P>You might consider uninstalling the mobile app and download and install a fresh version from the app store.</P> <P>&nbsp;</P> <P>JamesC</P> Wed, 03 Aug 2016 19:00:41 GMT https://community.arlo.com/t5/Arlo/Cant-sign-in-to-arlo-with-my-Android-phone-anymore/m-p/1122555#M8095 JamesC 2016-08-03T19:00:41Z