https://community.arlo.com/t5/Arlo/Not-letting-us-accept-request-on-new-phone-device/m-p/1835488#M80576 <P>My cousin was on my account for arlo to view our cameras but got a new phone and it will not let us accept the request or view the cameras have reset everything from top to bottom&nbsp;</P> Tue, 12 Oct 2021 15:34:13 GMT serenawhitmire 2021-10-12T15:34:13Z https://community.arlo.com/t5/Arlo/Not-letting-us-accept-request-on-new-phone-device/m-p/1835488#M80576 <P>My cousin was on my account for arlo to view our cameras but got a new phone and it will not let us accept the request or view the cameras have reset everything from top to bottom&nbsp;</P> Tue, 12 Oct 2021 15:34:13 GMT https://community.arlo.com/t5/Arlo/Not-letting-us-accept-request-on-new-phone-device/m-p/1835488#M80576 serenawhitmire 2021-10-12T15:34:13Z https://community.arlo.com/t5/Arlo/Not-letting-us-accept-request-on-new-phone-device/m-p/1835550#M80579 <P>A new phone has no bearing. You just load the app and log in as you would on the old phone.</P> Tue, 12 Oct 2021 14:27:51 GMT https://community.arlo.com/t5/Arlo/Not-letting-us-accept-request-on-new-phone-device/m-p/1835550#M80579 jguerdat 2021-10-12T14:27:51Z