topic Re: Arlo App not working - v 3.5.5 in Arlo

Upgraded to iOS 14.8 yesterday and cannot log in on Arlo app version 3.5.5.

kekidd — Tue, 28 Sep 2021 16:55:57 GMT

Upgraded iOS to 14.8 yesterday and Arlo app stopped working. Could not login. Deleted the app, restarted phone, installed app v3.5.5. Now I just get a white screen with arlo in middle. Icon shows number of alerts but can't login to see them.

Please Help.

Re: Arlo App not working - v 3.5.5

JessicaP — Tue, 28 Sep 2021 16:55:43 GMT

Hi kekidd,

What iOS device are you using? Is this also happening when you're on cellular data and/or WiFi?

Re: Arlo App not working - v 3.5.5

kekidd — Wed, 29 Sep 2021 12:52:17 GMT

Device is iphone 12 and does not work on both wifi and cellular.

Re: Arlo App not working - v 3.5.5

JessicaP — Wed, 29 Sep 2021 17:16:39 GMT

Try updating your iPhone 12 to the latest iOS version, which is iOS 15, and see if that might help resolve the issue.

Re: Arlo App not working - v 3.5.5

kekidd — Thu, 07 Oct 2021 01:32:32 GMT

I think I’ll wait until the bugs are fixed in iOS 15.