How to change 2 step verification to my phone?

slufsey — Tue, 31 Aug 2021 16:33:35 GMT

I have 3 cameras and there has been an increase of thefts in the area. So, when I log onto Arlo from my phone it sends a two step verification to my husbands phone. He is unable to accept due to his working environment (he works in the steel industry) and I work 60 miles from home in a hospital. How can we change the 2 step verification to my phone? Thank you.

Re: Changing two step verification phone number

StephenB — Tue, 31 Aug 2021 10:34:22 GMT

@slufsey wrote:

So, when I log onto Arlo from my phone it sends a two step verification to my husbands phone. He is unable to accept due to his working environment (he works in the steel industry) and I work 60 miles from home in a hospital. How can we change the 2 step verification to my phone? Thank you.

There are two aspects here. One is that your husband could simply add your phone to the trusted device list - so he wouldn't need to verify your log in.

The other is that you are apparently sharing the same account with your husband. This isn't ideal, because you can only have one log in at a time. Normally you'd have two separate accounts, and use friend access to share the cameras from the primary account to the friend account. If you use two accounts, then 2-step verification for your account would come to your phone, and 2-step verification for your husband's phone would go to his. https://kb.arlo.com/000039122/How-do-I-add-friends-to-my-Arlo-account

topic Re: Changing two step verification phone number in Arlo

How to change 2 step verification to my phone?

Re: Changing two step verification phone number