topic Re: Arlo (1st gen) cannot sync to base and has fast blinking amber light and fresh batteries in Arlo

Arlo (1st gen) cannot sync to base and has fast blinking amber light with fresh new batteries

mmsumulong — Tue, 03 Aug 2021 15:18:02 GMT

I have seen similar posts but could not find any solutions. My fourth Arlo cannot sync to my base station. I have replaced batteries, reset both camera and base stations. Yet when I try to sync, a blinking blue light appears then a fast blinking amber light goes and the base cannot find the camera Do note that the blinking amber light is faster than the blinking amber light associated with low batteries. Thanks.

Re: Arlo (1st gen) cannot sync to base and has fast blinking amber light and fresh batteries

StephenB — Mon, 02 Aug 2021 15:14:56 GMT

@mmsumulong wrote:

I have seen similar posts but could not find any solutions. My fourth Arlo cannot sync to my base station. I have replaced batteries, reset both camera and base stations. Yet when I try to sync, a blinking blue light appears then a fast blinking amber light goes and the base cannot find the camera Do note that the blinking amber light is faster than the blinking amber light associated with low batteries. Thanks.

Are you syncing it using the app or the PC browser?

Re: Arlo (1st gen) cannot sync to base and has fast blinking amber light and fresh batteries

mmsumulong — Mon, 02 Aug 2021 16:02:11 GMT

I already did both (PC and app) to no avail. Reset camera and hub too. Whenever I try to sync, the blue light blinks four or five times then the light switches to a fast blinking amber light (as fast as the blue blinking light when syncing. Again, this is to differentiate the slow blinking amber light when your battery is low. I have tried at least four sets of fresh batteries.

Re: Arlo (1st gen) cannot sync to base and has fast blinking amber light and fresh batteries

mmsumulong — Mon, 02 Aug 2021 16:04:05 GMT

Camera too is beside router. It is strange as this is the only camera that could not sync. I have a 500mbps connection.

Re: Arlo (1st gen) cannot sync to base and has fast blinking amber light and fresh batteries

jguerdat — Tue, 03 Aug 2021 12:05:09 GMT

You don't need the app or web client to sync these cameras. Briefly press the base sync button - don't hold it - and then the camera button. However, the camera LED shouldn't blink only a few times before going amber - should be ~2 minutes. Sounds like a faulty camera.

Re: Arlo (1st gen) cannot sync to base and has fast blinking amber light and fresh batteries

mmsumulong — Wed, 04 Aug 2021 21:10:35 GMT

I am beginning to suspect that.