topic Re: Arlo notifications coming in military time on apple devices in Arlo

Notifications changed to 24 hour time instead of 12 hour time?

del13r — Mon, 07 Jun 2021 14:13:41 GMT

My notifications on iOS suddenly changed to 24 hour time. I have done nothing to cause this

Re: Notifications changed to 24 hour time instead of 12 hour time

StephenB — Mon, 07 Jun 2021 10:28:08 GMT

@del13r wrote:
My notifications on iOS suddenly changed to 24 hour time. I have done nothing to cause this

Interesting. I haven't seen that on my iPhone 12 mini (currently running iOS 14.6).

Have other notifications (messages, etc) also changed to 24 hour time?

Did you go into Apple Settings (General -> Date & Time) and confirm that 24-Hour Time isn't set somehow?

Time format

vhmerritt — Mon, 07 Jun 2021 19:24:30 GMT

Why did my Arlo system switch to 24 hour time format? How do I change back to 12 hour format?

Re: Notifications changed to 24 hour time instead of 12 hour time?

Tjv1988 — Mon, 07 Jun 2021 20:12:26 GMT

Mine to!! What the hell? Its like a big middle finger to their US based customers. Not all of us can understand it or are familiar with it. Why not give us an option? I saw a post where the rest of the world was complaining about it NOT being in the 24 format..like ok get over it. We don't all go by that format..Arlo should make an option to let its customers choose what time format we want the notifications to show in. Im running an Android phone. I went into all settings I could and notification settings and still there is no where to change it.

Re: Notifications changed to 24 hour time instead of 12 hour time?

JessicaP — Mon, 07 Jun 2021 21:25:28 GMT

For anyone who is experiencing their Arlo app showing as 24-hour time, could you please provide the following?

Screenshot showing it in 24-hour time instead of 12-hour time
What phone device you're seeing this on?
What Android or iOS version and Arlo app version you are running on?
What country are you from?

Re: Notifications changed to 24 hour time instead of 12 hour time?

del13r — Mon, 07 Jun 2021 20:55:42 GMT

Region settings: Australia where we use am and pm instead of 24 hour time.
iPhone 12 on iOS 14.6
Arlo app 3.2 (2202)

Re: Notifications changed to 24 hour time instead of 12 hour time?

dcfox1 — Mon, 07 Jun 2021 21:18:44 GMT

@JessicaP I just noticed today. I have Iphone8 IOS 14.6 and no change as I just updated to that. Arlo App 3.2

It's just notifications. No big deal here as I have always used 24 hour at work but just to help others.

Re: Notifications changed to 24 hour time instead of 12 hour time?

osr — Mon, 07 Jun 2021 21:50:45 GMT

Hi! The time format just changed for me today on my iPhone 12 Pro Max notifications. I did an Apple software update overnight to iOS 14.6, so I'm guessing that is the issue. The 24-hour format is not selected in my iPhone's time settings, and I can't see any Arlo setting that provides a time format option, so I'm at a loss for how to change it back. Thanks for investigating!

Re: Notifications changed to 24 hour time instead of 12 hour time?

dcfox1 — Mon, 07 Jun 2021 21:55:49 GMT

@osr I had the 24 hour format today before updating to 14.6 a couple hours ago. So don't think that is it but yea good they are looking into it.

Is anyone having an issue with Arlo time alerts on iPhone indicating military Tim instead of regular

prcdjr — Mon, 07 Jun 2021 22:05:56 GMT

Is anyone having an issue with Arlo time alerts With military instead of regular 12 hour time

Pop up notifications now showing military time?

Sticks0915 — Mon, 07 Jun 2021 22:07:42 GMT

Not sure how/why this happened but the pop up notifications about motion are now showing in military time instead of what I will say is traditional time format. I've looked through my online account and through the app and don't see where choosing time format for notifications is an option. In the library it's showing regular time, it's just the pop ups that are doing this.

Re: Notifications changed to 24 hour time instead of 12 hour time?

JessicaP — Mon, 07 Jun 2021 22:55:56 GMT

The development team is investigating these reports. We will provide an update as soon as we have more information to share with the community.

Re: Notifications changed to 24 hour time instead of 12 hour time?

Beachbait — Mon, 07 Jun 2021 22:57:06 GMT

It just started today. Screenshot attached. IOS software 14.4.2.
No changes have been made on the phone or Arlo of my doing.

Re: Notifications changed to 24 hour time instead of 12 hour time?

NicoleNM — Mon, 07 Jun 2021 23:07:24 GMT

My time notifications changed to 24 hr format on my android phone Galaxy 9. I have tried to reset phone, and the Arlo Base nothing changed. Driving me crazy

Re: Notifications changed to 24 hour time instead of 12 hour time?

del13r — Tue, 08 Jun 2021 00:16:23 GMT

Pleas see attached screenshot of the issue

iOS app push notifications now in military time

robwattman — Tue, 08 Jun 2021 03:02:47 GMT

Why do iOS push notifications now shows military time not am/pm? Times on recordings in the app show am/pm. This started recently but I cannot remember if there was an app update. I did have to restore on a new phone.

Re: iOS app push notifications now in military time

ShaneLee — Tue, 08 Jun 2021 04:14:21 GMT

Mine is doing this as well and I did not restore my phone, so I don't think that's the issue.

Re: Notifications changed to 24 hour time instead of 12 hour time?

StephenB — Tue, 08 Jun 2021 10:09:51 GMT

I am seeing it now. "Vehicle detected on Ultra at 20:30" for example. The system time itself remains in 12 hour time format (iOS says that notification was received "Yesterday, 8:30 pm).

Time changed from 12 hour to 24 hour then skipped ahead 8(ish) hours.

JDPowell2 — Tue, 08 Jun 2021 12:22:24 GMT

Yesterday the timestamp on my recordings changed to a 24 hour clock. A couple hours after I noticed it, the clock changed back to a 12 hour clock. It then skipped ahead about 8 hours and has stayed that way since. I tried resetting the base station, but no luck.
Anybody else experienced this?

Change time from 24 hrs to 12

Hrsdya9 — Tue, 08 Jun 2021 14:38:36 GMT

My Arlo was registering time using the 12 hour clock, now all of a sudden it's showing a 24 hour clock. I'm sure this change has something to do with an update, but does anyone know how to change it back to the 12 hour clock?