topic Problems with showing/starting a videoclip from library. Happens on Safari and Chrome. in Arlo

Problems with showing/starting a videoclip from library. Happens on Safari and Chrome.

JensenHolte — Mon, 08 Mar 2021 15:30:48 GMT

The option on safari/macair to show/start a videoclip from history didn't work for 1-2 weeks ago.

Now the same problem has appeared in the chrome browser to.

Also the clips jump around with mouse over - ....

Please get the developers to do integration tests before releases!

Re: Again problems with start of videoclip

jguerdat — Sat, 06 Mar 2021 15:47:40 GMT

This sounds like a local problem or we'd be hearing about it from many folks. It could be that the videos are corrupted due to signal strength/quality issues between your base and cameras. One thing that may help identify the problem is to download the videos and use the free VLC to view them. VLC ignores a lot of issues and will still play the video which may show problems at the beginning of the video which prevents it from being displayed properly.