https://community.arlo.com/t5/Arlo/Arlo-Geofencing-issue-after-factory-reset-question-Phone-shows/m-p/1812553#M79135 <DIV class="_3xX726aBn29LDbsDtzr_6E _1Ap4F5maDtT1E1YuCiaO0r D3IL3FD0RFy_mkKLPwL4" data-click-id="text"> <DIV class="_292iotee39Lmt0MkQZ2hPV RichTextJSON-root"> <P class="_1qeIAgB0cPwnLhDF9XSiJM">So my wife has been added to my Arlo cameras access account for over a year and everything worked great. We had to factory reset her S10e and now it says the phone is unavailable. I'm at a loss as I did everything I could think of. Allowing notifications, non sleep permissions ect even reactivated her and started from scratch. Everything functions for her fine except for it not pulling the location requests. It's not the phone because our Honeywell thermostats use geofencing fine.</P> </DIV> </DIV> <DIV class="_1hwEKkB_38tIoal6fcdrt9"> <DIV class="_3-miAEojrCvx_4FQ8x3P-s">&nbsp;</DIV> </DIV> Sat, 27 Feb 2021 00:05:57 GMT EleanorGrace 2021-02-27T00:05:57Z https://community.arlo.com/t5/Arlo/Arlo-Geofencing-issue-after-factory-reset-question-Phone-shows/m-p/1812553#M79135 <DIV class="_3xX726aBn29LDbsDtzr_6E _1Ap4F5maDtT1E1YuCiaO0r D3IL3FD0RFy_mkKLPwL4" data-click-id="text"> <DIV class="_292iotee39Lmt0MkQZ2hPV RichTextJSON-root"> <P class="_1qeIAgB0cPwnLhDF9XSiJM">So my wife has been added to my Arlo cameras access account for over a year and everything worked great. We had to factory reset her S10e and now it says the phone is unavailable. I'm at a loss as I did everything I could think of. Allowing notifications, non sleep permissions ect even reactivated her and started from scratch. Everything functions for her fine except for it not pulling the location requests. It's not the phone because our Honeywell thermostats use geofencing fine.</P> </DIV> </DIV> <DIV class="_1hwEKkB_38tIoal6fcdrt9"> <DIV class="_3-miAEojrCvx_4FQ8x3P-s">&nbsp;</DIV> </DIV> Sat, 27 Feb 2021 00:05:57 GMT https://community.arlo.com/t5/Arlo/Arlo-Geofencing-issue-after-factory-reset-question-Phone-shows/m-p/1812553#M79135 EleanorGrace 2021-02-27T00:05:57Z https://community.arlo.com/t5/Arlo/Arlo-Geofencing-issue-after-factory-reset-question-Phone-shows/m-p/1812567#M79140 <P>Is the Arlo app set to use location settings all the time in the phone settings?</P> Fri, 26 Feb 2021 13:54:19 GMT https://community.arlo.com/t5/Arlo/Arlo-Geofencing-issue-after-factory-reset-question-Phone-shows/m-p/1812567#M79140 jguerdat 2021-02-26T13:54:19Z