topic Is anyone else getting e-mail login even with touch and face ID log ins are enabled in iOS app? in Arlo

Is anyone else getting e-mail login even with touch and face ID log ins are enabled in iOS app?

ant — Fri, 19 Feb 2021 20:19:05 GMT

I have to enter the password manually again. It's annoying., Also, it happens once in a while. This in both old iPhone 6+ (iOS v12.5.1) and 11 Pro Max (iOS v14.4) with the (lat/new)est updates. Each device uses its own e-mail account. 😞

Thank you for reading and hopefully answering soon. 🙂

Re: Is anyone else getting e-mail login even with touch and face ID log ins are enabled in iOS app?

ShayneS — Tue, 23 Feb 2021 21:31:55 GMT

Please download the latest version of the Arlo iOS app v3.0 and try again.

Re: Is anyone else getting e-mail login even with touch and face ID log ins are enabled in iOS app?

Linusl — Sun, 28 Feb 2021 00:56:33 GMT

Op wrote they had latest version of the arlo app.

Re: Is anyone else getting e-mail login even with touch and face ID log ins are enabled in iOS app?

ant — Sun, 07 Mar 2021 21:35:53 GMT

@Linusl wrote:
Op wrote they had latest version of the arlo app.

Yep.

Re: Is anyone else getting e-mail login even with touch and face ID log ins are enabled in iOS app?

dcfox1 — Sun, 07 Mar 2021 21:51:16 GMT

Sometimes people post they have the lasted app when is in not and one was just released so he was just making sure it was 3.0 since the actual version was not mentioned.