https://community.arlo.com/t5/Arlo/Tried-doing-factory-reset-but-shows-quot-unable-to-claim-this/m-p/1808257#M78910 <P>Try holding the reset button for &gt;10 seconds until the LEDs flash amber. Let it reboot to green power and Internet LEDs and try again. Be sure all devices in Settings, My Devices have been removed.</P> Sun, 17 Jan 2021 14:28:51 GMT jguerdat 2021-01-17T14:28:51Z https://community.arlo.com/t5/Arlo/Tried-doing-factory-reset-but-shows-quot-unable-to-claim-this/m-p/1808234#M78907 <P>Finally managed to do factory reset on router and now its coming up with&nbsp;</P> <P>"we are unable to claim this device, to get help please contact arlo support at supportarlo.com</P> Mon, 18 Jan 2021 16:39:10 GMT https://community.arlo.com/t5/Arlo/Tried-doing-factory-reset-but-shows-quot-unable-to-claim-this/m-p/1808234#M78907 shelg 2021-01-18T16:39:10Z https://community.arlo.com/t5/Arlo/Tried-doing-factory-reset-but-shows-quot-unable-to-claim-this/m-p/1808257#M78910 <P>Try holding the reset button for &gt;10 seconds until the LEDs flash amber. Let it reboot to green power and Internet LEDs and try again. Be sure all devices in Settings, My Devices have been removed.</P> Sun, 17 Jan 2021 14:28:51 GMT https://community.arlo.com/t5/Arlo/Tried-doing-factory-reset-but-shows-quot-unable-to-claim-this/m-p/1808257#M78910 jguerdat 2021-01-17T14:28:51Z