Pink Display

NBHome — Tue, 27 Sep 2016 18:52:59 GMT

I found a suspicious car in my driveway today but when I went to review the video it was ALL PINK. all my other cameras are fine.

Re: Pink Display

GABRIELL — Tue, 09 Aug 2016 23:35:37 GMT

Please contact support by clicking on this link for support options
http://arlo.com/en-us/support/contact.aspx

Re: Pink Display

brian82 — Wed, 10 Aug 2016 16:56:02 GMT

The pink is most likely due to the IR blocking filter not turned on. I read a different post where someone said his kid banged on the camera and it went pink. Recently, i dropped a camera about 2 feet onto carpet, in the daytime. The picture was pink. I then completeley covered the camera so it would think it was night, and remove the IR filter (even though it was already removed.) Then, when i uncovered the camera, it thought it was daytime, and pushed the IR filter back into the lens assembly. Everything looks normal again.

Has your camera seen a night/day cycle yet? That might "fix" it. Else, the filter is stuck somehow, in which case you may consider gentle tapping on the sides of the camera?

topic Re: Pink Display in Arlo

Pink Display

Re: Pink Display

Re: Pink Display