topic Re: Advertising when app opens??? in Arlo

Full screen pop ups when the iOS is opened? Need to see cameras in a hurry

worldstep — Fri, 04 Dec 2020 17:40:22 GMT

Can we disable these full screen pop ups when the ios app is opened??? I'm using the app because it's SECURITY. I need to see my cameras in a hurry and I've got this spam over top of something I paid for.

Re: Advertising when app opens???

JessicaP — Fri, 04 Dec 2020 17:39:23 GMT

Hi worldstep,

Are you getting the pop-up every time you open the Arlo app? Can you show a screenshot of the pop-up you're receiving on your device?

Re: Advertising when app opens???

worldstep — Fri, 04 Dec 2020 19:08:54 GMT

Not every time but often, and it asks to upgrade to paid Arlo.

Re: Advertising when app opens???

JessicaP — Fri, 04 Dec 2020 23:34:29 GMT

When you see it pop up again, could you share the screenshot of it?

Re: Advertising when app opens???

ThanksfortheAds — Fri, 19 Feb 2021 15:56:43 GMT

Give 1 Star Ratings wherever you bought the Arlo for Advertising in the App

ThanksfortheAds — Fri, 19 Feb 2021 16:26:41 GMT

I’ve purchase 2 Arlo systems, in Amazon and Best Buy and have gone back and given 1 star reviews for each. I didn’t spend $700+ in hardware to have to click through ads when using the app.

Re: Advertising when app opens???

JessicaP — Fri, 19 Feb 2021 21:05:40 GMT

Hi there,

Thanks for sending a screenshot of the advertisement and we appreciate you sharing your thoughts about this. We will pass your feedback along to the development team.