topic Re: Email address in Arlo

How do I change Email address used for alerts?

dijbee — Mon, 23 Nov 2020 17:54:08 GMT

I need to change the email address used for alerts. My profile address is correct but my alerts keep going to an old address and I can't find where to change the alert email address.

Re: Email address

dcfox1 — Sun, 22 Nov 2020 18:22:30 GMT

In your mode then rules for each camera you have to change the e-mail address there where you select e-mail alerts option is for that camera.

Re: Email address

dijbee — Mon, 23 Nov 2020 16:47:43 GMT

Problem: I click edit on the camera which takes me to the page I need but I can't make any changes. All the fields are protected.

Re: Email address

ShayneS — Mon, 23 Nov 2020 17:54:51 GMT

Please contact the Support Team regarding this inquiry. You will find several options for contacting support in the provided link. Arlo Tech Support

Re: Email address

dijbee — Mon, 23 Nov 2020 18:27:53 GMT

Rules changes only work on iPhone app. Does not work on PC/Web site. Case closed.