https://community.arlo.com/t5/Arlo/How-to-take-equipment-with-you-if-you-are-moving/m-p/1799114#M78130 <P>I will be moving in January. I have to have someone come and remove equipment.. I am not sure how to set it up in another location and have it still work with the app. Do I have to get Best Buy come out or can I use a handyman? I am looking for a contact number for Arlo. Thank you. Melrose12</P> Mon, 02 Nov 2020 17:33:51 GMT Melrose12 2020-11-02T17:33:51Z https://community.arlo.com/t5/Arlo/How-to-take-equipment-with-you-if-you-are-moving/m-p/1799114#M78130 <P>I will be moving in January. I have to have someone come and remove equipment.. I am not sure how to set it up in another location and have it still work with the app. Do I have to get Best Buy come out or can I use a handyman? I am looking for a contact number for Arlo. Thank you. Melrose12</P> Mon, 02 Nov 2020 17:33:51 GMT https://community.arlo.com/t5/Arlo/How-to-take-equipment-with-you-if-you-are-moving/m-p/1799114#M78130 Melrose12 2020-11-02T17:33:51Z https://community.arlo.com/t5/Arlo/How-to-take-equipment-with-you-if-you-are-moving/m-p/1799133#M78131 <P>To move the Arlo system to a new location ( other than physically removing cameras ) it can be as simple as unplug, move , re-plug into new router at location.</P> <P>&nbsp;</P> <P>If that doesn;t work, then you may need to remove cameras ( remove device ) and base from account then at new place set up as if new.&nbsp; ( no need to delete account )</P> <P>&nbsp;</P> <P>But, I would pull the batteries out of cameras so they don't drain while moving</P> Mon, 02 Nov 2020 13:19:44 GMT https://community.arlo.com/t5/Arlo/How-to-take-equipment-with-you-if-you-are-moving/m-p/1799133#M78131 TomMac 2020-11-02T13:19:44Z