topic Re: can't register an account after buying new system ( in the USA) in Arlo

can't register an account after buying new system ( in the USA)

machete9600 — Wed, 28 Sep 2016 20:39:08 GMT

I recently bought an Arlo system and tried to register a new account which I thought was done suscessfuly after netgear sent me an e mail three days ago with a temporary password however when I tried to sign in the system is not recognizing my e mail address and hence not allowing me to sign in .

I need help !!!

will be waiting for your replay

Re: can't register an account after buying new system ( in the USA)

RX — Mon, 22 Jun 2015 16:39:56 GMT

Hi Joe,

Have you already contacted Netgear Support about this? If not yet, check this link for assistance since they're available 24/7 : http://support.netgear.com/general/contact/#tab-call - Netgear Support might help you either get a new temporary password or get an activation link so that you could login to your new account then change the password to any password you want afterwards.

Re: can't register an account after buying new system ( in the USA)

Nhellie — Tue, 23 Jun 2015 23:51:19 GMT

You can try resetting the base station and start over from scratch. You can use the same email address and password if you wish to.