topic Re: Firmware status can’t be checked in Arlo

Firmware status can’t be checked

Miguel6 — Fri, 17 Jul 2020 23:10:05 GMT

I’m having trouble connect my netgear arlo base station. It pops up on the devices but when I click on it, it appears that it is checking for updates but then another page pops up that firmware status cannot be checked. Can somebody help me with this problem please?

Re: Firmware status can’t be checked

jguerdat — Sat, 18 Jul 2020 13:11:38 GMT

Have you tried rebooting it?

Re: Firmware status can’t be checked

Miguel6 — Sat, 18 Jul 2020 15:20:40 GMT

I’ve reset it 3 times already and It doesn’t work still

Re: Firmware status can’t be checked

jguerdat — Sun, 19 Jul 2020 12:48:53 GMT

It may be necessary to remove all devices from Settings, My Devices and start fresh to clear out weirdnesses. Be sure to note any settings, modes, rules and schedule to speed the rebuild.

Re: Firmware status can’t be checked

hbale — Mon, 14 Sep 2020 16:48:57 GMT

Did this help? I have the same issue on a VBM3000 and it keeps saying "firmware status could not be checked". I have rebooted it and reset it multiple times.