https://community.arlo.com/t5/Arlo/Slow-video-retrieval/m-p/1791965#M77529 <P>I am curious as to whether anyone is experiencing very slow video retrieval of the history files.</P> <P>Earlier today, the video thumbnails came up black. When you tried to play them, the videos would not play - they just sat there at second zero (0). I suspect that Arlo central's website is having some sort of performance issue. The situation has improved a little in the last 30 minutes. By the way - I did reboot both my cable router and the VMB4000 Arlo server. No improvement. Other internet retrievals seem fine and we have pretty high bandwidth.</P> Thu, 10 Sep 2020 16:49:55 GMT PEGGAR 2020-09-10T16:49:55Z https://community.arlo.com/t5/Arlo/Slow-video-retrieval/m-p/1791965#M77529 <P>I am curious as to whether anyone is experiencing very slow video retrieval of the history files.</P> <P>Earlier today, the video thumbnails came up black. When you tried to play them, the videos would not play - they just sat there at second zero (0). I suspect that Arlo central's website is having some sort of performance issue. The situation has improved a little in the last 30 minutes. By the way - I did reboot both my cable router and the VMB4000 Arlo server. No improvement. Other internet retrievals seem fine and we have pretty high bandwidth.</P> Thu, 10 Sep 2020 16:49:55 GMT https://community.arlo.com/t5/Arlo/Slow-video-retrieval/m-p/1791965#M77529 PEGGAR 2020-09-10T16:49:55Z https://community.arlo.com/t5/Arlo/Slow-video-retrieval/m-p/1791971#M77530 <P>It has been working fine here as normal on IOS and web portal.&nbsp;</P> Thu, 10 Sep 2020 17:15:55 GMT https://community.arlo.com/t5/Arlo/Slow-video-retrieval/m-p/1791971#M77530 dcfox1 2020-09-10T17:15:55Z