topic Re: I can view the video but cannot download the video. in Arlo https://community.arlo.com/t5/Arlo/I-can-view-the-video-but-cannot-download-the-video-Only-see-quot/m-p/1789667#M77376 <P>Assuming this is for the app, does it have permission to access your files and folders in the phone settings for the app?</P> Tue, 25 Aug 2020 13:01:52 GMT jguerdat 2020-08-25T13:01:52Z I can view the video but cannot download the video. Only see "favorite," "delete," "share". https://community.arlo.com/t5/Arlo/I-can-view-the-video-but-cannot-download-the-video-Only-see-quot/m-p/1789588#M77368 <P>I see the option to download but I cannot click on it.&nbsp; &nbsp;"Favorite", "Delete", "Delete", "Share" is also there but I cannot click on that either. Did something changed?</P> Tue, 25 Aug 2020 15:52:41 GMT https://community.arlo.com/t5/Arlo/I-can-view-the-video-but-cannot-download-the-video-Only-see-quot/m-p/1789588#M77368 yellowsubmarine 2020-08-25T15:52:41Z Re: I can view the video but cannot download the video. https://community.arlo.com/t5/Arlo/I-can-view-the-video-but-cannot-download-the-video-Only-see-quot/m-p/1789667#M77376 <P>Assuming this is for the app, does it have permission to access your files and folders in the phone settings for the app?</P> Tue, 25 Aug 2020 13:01:52 GMT https://community.arlo.com/t5/Arlo/I-can-view-the-video-but-cannot-download-the-video-Only-see-quot/m-p/1789667#M77376 jguerdat 2020-08-25T13:01:52Z