topic Re: Sharing to Youtube - failed to upload in Arlo

Sharing to Youtube - failed to upload

weliott — Fri, 19 Jun 2020 13:24:06 GMT

I am not able to upload a video to YouTube using the 'Share' feature. Here are the steps I took in my Arlo iOS app,

Go to the video > clicked the option icon (...) > clicked Share > selected Youtube from the list > a 'Edit video' modal windows came up > clicked Next > entered a video name and click Post > 'Creating video' message appeared > 'Uploading' message appeared > 'Failed to Upload: forbidden' message appear. I confirmed no video has been uploaded onto my YouTube. I have used this function and it worked before.

I got an email in my Google account said, 'Arlo Technologies was granted access to your linked Google account'

YouTube sharing also failed on Android as well.

Any idea what I can do to make it work??

Thanks.

Regards

Eliott

Re: Sharing to Youtube - failed to upload

JessicaP — Mon, 22 Jun 2020 16:42:36 GMT

Hi Eliott,

The development team was able to replicate this issue and is looking into this. We provide any updates when we hear any new information from the team.

Re: Sharing to Youtube - failed to upload

JessicaP — Mon, 17 Aug 2020 16:41:31 GMT

This issue should now be resolved on the latest Arlo iOS app version, which is version 2.19. You can read more about it here: Arlo iOS App - 2.19- 17th August 2020

If you're still experiencing this issue, please let us know.